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Privacy Policy

Privacy Policy

Your privacy is important to us. We will protect the information you share with us.
To protect your privacy, ENCORE SDN. BHD. follows several principles in accordance with worldwide practices for customer privacy and data protection.

GENERAL NOTICE

  • This website will ask you for information that personally identifies you (personal information) or allows us to contact you.
  • Generally, this information is requested when you create a “User Account” on our website. We use your Personal Information for the following primary purposes:
    • To identify, validate, and secure all e-commerce related transaction that online customers conduct on our website.
    • To make the site easier for you to use by not having to enter information more than once.
    • To help you access value added services or customer specific information such as order summary, delivery notifications, exclusive promotions, and other value added services from our website.
    • To help us create and deliver content that is most relevant to you.
    • Allow our website to generate metrics that help us further improve our services.
  • We will not disclose, sell, or share your name, mailing address, phone numbers, email address, billing information or any other personal information to anyone or any unauthorized entity.
  • We will use industry standard security measures to protect your information from unauthorized access.
  • ENCORE SDN BHD may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
    • Conform to the edicts of the law or comply with legal process served on ENCORE SDN BHD or its Websites.
    • Protect and defend the rights or property of ENCORE SDN BHD.
    • Act in urgent circumstances to protect the safety of users of ENCORE SDN BHD, its Websites, or the public.
  • If you choose not to register or provide personal information, you can still use our website and shop online, however you will not be able to access information or features that require registration.

COOKIES

  • Our website uses cookies to personalize content for our customers, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.

CREDIT CARD DETAILS

  • ENCORE SDN BHD DOES NOT store or acquire customer credit card information.
  • When you order products from our online store, and proceed to checkout, our website forwards the credit card payment process to our designated Internet Payment Gateway(IPG) provider, Baiduri Bank.
  • Once the payment process is complete, a payment approval status is sent back to our website to determine if the payment transaction is approved or declined.
  • For your convenience, we do save billing address information should you decide to order from us again, but we do not use this information again without your permission.

ACCESS

  • We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at your User’s Account Dashboard. There, you can:
    • View and edit personal information that you have already given us.
    • Tell us whether you want us to send you marketing information via sms or by postal mail.
    • Sign up for electronic newsletters about our services and products.
    • Register your name and details. Once you register, you do not need to do it again. Wherever you go on www.encoreshop.online, your information stays with you.

SECURITY

  • ENCORE SDN BHD has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
  • All transaction conducted on our online shop are encrypted through the use of SSL. When you place an order or access your personal account information, our server utilizes secure server software which encrypts the data you are accessing or providing before it is sent over the Internet.
  • Inside the company, data is stored in password-controlled servers with limited access and is regularly backed-up by our technical staff. We also employ disaster recovery measures that ensures data retention and accessibility. Your information may be stored and processed in Brunei Darussalam or any other country where ENCORE SDN BHD, its subsidiaries, related companies and affiliated companies are located.
  • You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

ENFORCEMENT

  • If for some reason you believe ENCORE SDN BHD has not adhered to these principles, please contact us, and we will do our best to determine and correct the problem promptly.

Privacy Policy

Your privacy is important to us. We will protect the information you share with us.
To protect your privacy, ENCORE SDN. BHD. follows several principles in accordance with worldwide practices for customer privacy and data protection.

GENERAL NOTICE

  • This website will ask you for information that personally identifies you (personal information) or allows us to contact you.
  • Generally, this information is requested when you create a “User Account” on our website. We use your Personal Information for the following primary purposes:
    • To identify, validate, and secure all e-commerce related transaction that online customers conduct on our website.
    • To make the site easier for you to use by not having to enter information more than once.
    • To help you access value added services or customer specific information such as order summary, delivery notifications, exclusive promotions, and other value added services from our website.
    • To help us create and deliver content that is most relevant to you.
    • Allow our website to generate metrics that help us further improve our services.
  • We will not disclose, sell, or share your name, mailing address, phone numbers, email address, billing information or any other personal information to anyone or any unauthorized entity.
  • We will use industry standard security measures to protect your information from unauthorized access.
  • ENCORE SDN BHD may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
    • Conform to the edicts of the law or comply with legal process served on ENCORE SDN BHD or its Websites.
    • Protect and defend the rights or property of ENCORE SDN BHD.
    • Act in urgent circumstances to protect the safety of users of ENCORE SDN BHD, its Websites, or the public.
  • If you choose not to register or provide personal information, you can still use our website and shop online, however you will not be able to access information or features that require registration.

COOKIES

  • Our website uses cookies to personalize content for our customers, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.

CREDIT CARD DETAILS

  • ENCORE SDN BHD DOES NOT store or acquire customer credit card information.
  • When you order products from our online store, and proceed to checkout, our website forwards the credit card payment process to our designated Internet Payment Gateway(IPG) provider, Baiduri Bank.
  • Once the payment process is complete, a payment approval status is sent back to our website to determine if the payment transaction is approved or declined.
  • For your convenience, we do save billing address information should you decide to order from us again, but we do not use this information again without your permission.

ACCESS

  • We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at your User’s Account Dashboard. There, you can:
    • View and edit personal information that you have already given us.
    • Tell us whether you want us to send you marketing information via sms or by postal mail.
    • Sign up for electronic newsletters about our services and products.
    • Register your name and details. Once you register, you do not need to do it again. Wherever you go on www.encoreshop.online, your information stays with you.

SECURITY

  • ENCORE SDN BHD has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
  • All transaction conducted on our online shop are encrypted through the use of SSL. When you place an order or access your personal account information, our server utilizes secure server software which encrypts the data you are accessing or providing before it is sent over the Internet.
  • Inside the company, data is stored in password-controlled servers with limited access and is regularly backed-up by our technical staff. We also employ disaster recovery measures that ensures data retention and accessibility. Your information may be stored and processed in Brunei Darussalam or any other country where ENCORE SDN BHD, its subsidiaries, related companies and affiliated companies are located.
  • You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

ENFORCEMENT

  • If for some reason you believe ENCORE SDN BHD has not adhered to these principles, please contact us, and we will do our best to determine and correct the problem promptly.

 

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